In this study we examine the validity of the MAAS-MI MH scales by means of their validity coefficients with variables measuring the effect of the interview on the patient, more specifically the conveyance of information from physician to patient. In previous paragraphs we postulated 6 groups of hypotheses concerning these validity coefficients. These are subsequently discussed.
Recall of Information
The patient’s recall of information conveyed by the physician, has a modest, positive validity coefficient with the MAAS- scale Structuring the interview and a fairly high, negative validity coefficient with History-taking.
The modest validity coefficient with Structuring the interview may point to a positive effect on the recall and retention of information when the interview is structured according to the criteria implied in the MAAS-MH. However, we lack validity coefficients with Presenting Solutions and Interpersonal and Communicative Skills and neither does the negative validity coefficient with History-taking contribute much to construct validity. This relationship is understandable from the assumption that extensive History-taking has been carried out at the cost of the physician’s conveyance of information and its subsequent recall by the patient.
Extensive History-taking has a cost: you will convey less information and your patient can recall less of what you have said
In summary, we are not able to confirm with the MAAS-MH the recommendations about effective conveyance of information: for example, simplification and explicitation of information (Ley, 1983), checking of comprehension (Tuckett, 1985) and coping with defensive mechanisms after conveyance of bad news (a.o. Schouten, 1982).
The underlying reason for the poor contribution of recall to the construct validity of the MAAS-MH might be deficiencies in the method to measure the recall of information conveyed by the physician to the simulated patient (RCI). It is questionable whether the information simulated patients write down in response to the open questions (see Table 3) reflects in a valid way the information the physician has conveyed. The response may be confounded with pre-existent knowledge about illness conditions and treatment from his simulated role. Furthermore, the response may be influenced by the simulated patient’s ability to express himself in written language.
In addition, the strong case influence (r=.80) in recall might act as a confounder acting in suppressing potentially valid correlative relationships.
Insight
The patient’s Insight resulting from the information conveyed by the physician has significant validity coefficients with the MAAS-MH scale Presenting Solutions (r=.63). This fairly high validity coefficient is a logical consequence of the nature of this scale which measures the conveyance, the discussion and the bargaining of relevant information. When Presenting Solutions has been well achieved then, of course, it entails increased insight for the patient into his problems.
Presenting Solutions entails increased Insight into diagnosis and underlying problems
The strong influence of case specificity is also here notable (r=.55), which is self-evident. Patients differ in their knowledge of mental health and disorder, often disposing of very idiosyncratic fabrics of knowledge. Tuckett (1985) therefore argues that the patient’s insight can only be fostered when the physician himself has some insight into the patient’s frame of reference pertaining to his case.
We here also lack positive validity coefficients with Interpersonal and Communicative Skills. The reliability of these scales may be too low to form a necessary condition for validity.
The negative validity coefficient of Insight with History-taking may be due to the counteractive effects of extensive History-taking on improving insight into the problems by the patient. In this respect, we have already assumed, in the previous subsection, a similar counteractive influence of History-taking on the recall of conveyed information.
Intention to comply
Disappointingly, the patient’s intention to comply with the proposed medical advice does not show any positive validity coefficient with one of the MAAS-MI MH scale scores: or, at any events, we lack positive validity coefficients with Presenting Solutions, Interpersonal and Communicative Skills. Surprisingly, a modest negative validity coefficient is found with Communicative Skills. This finding, which is rather inexplicable, is probably again due to the low reliability of this scale.
We do not confirm the often-claimed relationship of Interpersonal and Communicative Skills with Intention to comply in this study (a.o. Davis, 1968; Bartlett, 1981; DiMatteo and DiNicola, 1982; Ley, 1983). Again, the lack of reliability is probably the explanation for the insufficient validity with respect to Intention to Comply.
Facilitation
The feelings of the patient of being facilitated to tell his own story (Facilitation) has a significant validity coeficient with all MAAS-MI-scales, except Communicative Skills. The coefficients with the scales Socio-emotional Exploration and Interpersonal Skills are even considerable to fairly high. This finding agrees more or less with our expectations because these latter scales pertain to the interviewing skills leading to facilitation and fostering the expression of patient-centered information. Nevertheless, we expected the validity-coefficient with the scale Exploring Reasons for Encounter (.33) to be higher.
Patients with Mental Health issues experience systematic and directive questioning from History-taking and Psychiatric Examination as facilitative – contrary to patients with somatic complaints
Significant validity coefficients with the scales History-taking and Psychiatric Examination point to the conclusion that patients may consider periods of systematic and directive questioning by the physician as facilitative. However, these findings also may be due to the validity problem of the scale Facilitation in which patients tend to evaluate their relationship with the physician as overly satisfactory. Nevertheless, a significant validity coefficient with Communicative Skills is missing.
Disrupted Communication
The patient’s feeling of being disrupted in the narration of his story (Disrupted Communication) shows a correlative pattern with MAAS-variables which is globally the reverse of that of Facilitation. This is to be expected because the patient-variable Disrupted Communication is theoretically the opposite of Facilitation, the measure of the patient’s affective satisfaction. We find negative and significant validity coefficients with the MAAS-scales Exploring Reasons for Encounter, Structuring the interview (both moderate) and with Socio-emotional Exploration (modest), according to expectation.
We miss (negative) correlations with Interpersonal and Communicative Skills. This may indicate that the patients feel more disrupted when hampered in the expression of certain factual or emotional information, than by the way they are allowed to express it. The negative correlation with Structuring may indicate that this MAAS-scale measures a way of structuring the interview in phases that is generally considered as facilitative and satisfactory by the patient.
All these findings agree with related reports that systematic questioning must neither suppress the expression of feelings nor must it be experienced by informants as unduly intrusive or lacking in understanding (Cox et al., 1981).
Directivity
The patients perception of being directed towards ideas and solutions in the physician’s frame of reference (Directivity) has moderate to fairly high validity coefficients with the MAAS-scales Exploring Reasons for Encounter, History-taking, Psychiatric Examination and Socio-emotional Exploration. These negative validity coefficients may indicate that the physician’s skills pertaining to these scales are experienced by the patient as ‘not directive’. This is also in accordance with a previous remark that the influence of systematic questioning and structuring does not influence patient satisfaction negatively. The variable Directivity, not really described in the literature, does not indicate negative effects on the patient. In this context, Carter et al. (1982) has also reported positive effects of physician’s imperative direction on the degree to which patients feel more informed about their problems.
Furthermore, it is conspicious that Directivity has similar negative validity coefficients to Exploring Reasons for Encounter and to the scales History-taking, Psychiatric Examination and Socio-emotional Exploration. This finding confirms a conclusion drawn in the previous chapter: it is difficult to draw a distinction between the variables Exploration of the Reasons for Encounter and History-taking, both pertaining to patient-centered information.
In Directivity, a strong case influence is finally notable (r=.59). This finding means that the directivity perceived by the patient is very dependent on the nature of the problem and the way the patient presents the problem. Certain problems, or modes of their presentation, may apparently elicit more directivity from the physician than other problems.
Conclusions
In Table 7, an overview of the theoretically relevant validity coefficients of the MAAS-MI MH scales with Patient Satisfaction with Communication variables, as well as with the variable Recall of conveyed information, is presented.
In summary, the construct validity of the MAAS-MI MH scales Exploring Reasons for Encounter, History-taking, Psychiatric Examination and Socio-emotional Exploration is supported by the Patient Satisfaction with Communication variables as a criterion. To a lesser extent, the same holds for the scales Presenting Solutions and Structuring the interview. The construct validity of the scales Interpersonal and Communicative Skills seems modest to low.
Construct validity of MAAS-MI MH scales Exploring Reasons for Encounter, History-taking, Psychiatric Examination and Socio-emotional Exploration support the establishment of a climate of trust and acceptance, important values for the patient
Some important validity coefficients with the MAAS-MI MH scales could not be established such as Recall of Conveyed Information and, in particular, Intention to Comply. The former my be partially due to a lack in validity in the way the recall of information is measured. The main cause, however, seems to be a deficit reliability and therefore a lack of validity of the scales Interpersonal and Communicative Skills.
Furthermore, the case influence in both MAAS-MI-scales and PSCC variables may also play a confounding role in causing spurious significant and suppressed non-significant correlations (Guilford et al., 1982).
Finally, our statements about the validity coefficients should be treated with caution and are definitely not be taken as causal relationships. Within the framework of this study, the validity coefficients are no more than inductive and hypothesis-generating in character. They are insufficient to confirm or refute hypotheses about construct validity.
Restrictions in the research situation also attenuate our validity statements.
The simulated consultation hour might be a threat to the ‘ecological validity’ of our findings. In particular, the PSCC-scores of simulated patients may be questionable, especially in the more affective variables, such as Facilitation. Furthermore, the validity of the information recalled by simulated patients is questionable, irrespective of the measurement method itself.